Please read on to learn more about how we collect and use your information; if you have any questions or concerns regarding our privacy practices, please send a detailed message to firstname.lastname@example.org, or write us at Exploros, PO Box 81, Wayland, MA 01778.
We only collect personal information through the Services from a child under 13 where that student’s school, district, and/or teacher has agreed (via the terms described in more detail in the Terms of Service) to obtain parental consent for that child to use the Services and disclose personal information to us, for the use and benefit of the learning environment. If you are a student under 13, please do not send any personal information about yourself to us if your school, district, and/or teacher has not obtained this prior consent from your parent or guardian, and please do not send any personal information other than what we request from you in connection with the Services. If we learn we have collected personal information from a student under 13 without parental consent being obtained by his or her school, district, and/or teacher, or if we learn a student under 13 has provided us personal information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a student under 13 may have provided us personal information in violation of this paragraph, please contact us at email@example.com.
We receive and store any information you knowingly enter on the Services, whether via computer, tablet, other wireless device, or that you provide to us in any other way. This information may include, without limitation, Personal Information such as your name, user name, email address, phone number, profile picture, school affiliation and location, billing and payment information (as it relates to Credit and the Exploros Marketplace), and any other information necessary for us to provide our Services. If you are a student registrant, the only Children’s Personal Information we require is your name, user name, password, and email through the functionality of the Services, you may also be permitted to input a profile picture, address, social media information, and a phone number.
When you sign up for a Teacher account, you must provide first and last name, email address, and a password. If you make a purchase from the Marketplace, you must provide credit card information and billing address.
In order to sign up for an account, a student must receive a teacher access code from his or her teacher. The access code is automatically assigned by Exploros to each user with a teacher account. The student must enter this code in order to access the sign-up form. The form requires the following Children’s Personal Information: first and last name, email address, and a password. The student account will be connected to the teacher’s All Students list. A single student account may be connected to multiple teacher accounts.
When you use our Mobile Application, we store information related to the use of our Service. We collect all the information you put in our system, including answers to questions, notes, blogs, messages, and any media information, including video, audio, and pictures, posted to our Mobile App, and time you as a user spent using our application.
When you use the Services, you may set up your personal profile, form relationships, send messages, perform searches and queries, and transmit information through various channels, depending on the category of user (“User Category”) you are registered as, and as permitted by the functionality of the Services. The information we gather from users enables us to personalize and improve our services, and allows users to set up a user account and profile through the Services.
The Personal Information you provide is used for such purposes as responding to your requests for certain information and services, customizing your experience, and communicating with you about the Services.
We use the Children’s Personal Information for creating your individual account (which will identify you within your Student Groups), customizing your experience, and for sending you notifications via the Services from your teacher, school, district, fellow Limited Access Group members, and from Exploros (regarding your use of the Services) (“Notifications”).
If you are a teacher and you provide us with another teacher’s name and email address, we will automatically send that teacher an email inviting him or her to visit the Services. We store this information for the sole purpose of sending this email (and, if applicable, subsequent “reminder” emails) and tracking the success of our referral program. The referred teacher may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Exploros uses this type of aggregate data to enable us to figure out how often users use parts of the Services, so that we can make the Services appealing and relevant to as many users as possible, and customize and improve those Services. As part of our use of information, we may provide aggregate information to our partners (in a non-personally-identifiable format) about how our users use our Service. We share this type of statistical data so that our partners also understand how often people use our partners’ services and the Services to help provide you with an optimal online experience. We may link usage information to Personal Information and Children’s Personal Information that we collect through the Services, but we will only use this linked information internally (for example, to customize your experience), and will not disclose it in linked format to third parties. Additionally, certain usage-related information may be viewable in your user profile that may be displayed to other users, depending on your User Category.
This information is used to determine the device capabilities and usage trends, which allows us to better understand which devices we should support and what features are most frequently used.
Personal Information and Children’s Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information or Children’s Personal Information; we may share your Personal Information and Children’s Personal Information in personally identifiable form only as described below. Again, please note that references to “Personal Information” only apply to personal information of individuals who are not students.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include sending email, analyzing data, processing payment, and providing user services. Unless we tell you differently, Exploros’s agents do not have any right to use Personal Information or Children’s Personal Information we share with them beyond what is necessary to assist us.
If your User Category allows it, you may choose to populate your user profile on the Services with Personal Information or Children’s Personal Information, including, without limitation, your name, photograph, and school affiliation. This user profile information will be displayed to other users to facilitate user interaction within the Services or facilitate interaction with Exploros. If you are a student, the only users who may view your profile are those who belong to your Student Group(s). However, please keep in mind that information (whether Personal Information or Children’s Personal Information or not) or content that you voluntarily disclose online (in “communities,” your Student Groups, to your connections, in comments to our blog, etc.) becomes available to other users and can be collected and used by others, in accordance with the privacy settings you select in your account preferences, or in accordance with the User Category to which you belong. Any images, captions, or other content that you submit to the Services in a manner any other user can view may be redistributed through the Internet and other media channels. For example, if you are a student, the content you contribute in your Student Group(s) will be displayed to other members of that Student Group; however, we cannot control what members of your Student Group will do with such content after you have disclosed it. Your name may be displayed to other users when you upload images or videos or send messages through the Services and other users can contact you through messages and comments.
As part of the Services, you may receive from Exploros (depending on your User Category) email or other types of communication relating to your use of the Services or your user profile. You acknowledge and agree that by posting information on the Services or otherwise using the Services, Exploros and its agents may send you email, contact you, or engage in other communication that they determine relate to your profile or use of the Services. If you disclose your email address to Exploros, depending on your User Category, we may use it to send updates, a newsletter or other news regarding the Services, or to simply send Notifications. If you are a student, Exploros only uses your email address or phone number to send you Notifications and log or portfolio files.
If Exploros, or some of its assets, were acquired or otherwise transferred, or in the unlikely event that Exploros goes out of business or enters bankruptcy, user information may be transferred to or acquired by a third party.
We may release Personal Information or Children’s Personal Information when we believe in good faith that release is necessary to comply with the law (such as to comply with a subpoena); enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Exploros, our employees, our users, or others. We will try to give you notice if we release information for these reasons, but please understand that we reserve the right not to, as it may not be practical, legal, or safe to do so.
Your Exploros account Personal Information or Children’s Personal Information is protected by a password for your privacy and security. We also use coding practices that take steps to prevent attack on our Services from web browsers and malicious scripts, by processing all actions through several permission verifications checks. You may help protect against unauthorized access to your account and Personal Information or Children’s Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser or tablet by signing off after you have finished accessing your account. A user defined as Teacher can reset the password of a student account connected to the teacher’s All Student Group.
When you enter sensitive information (such as a credit card number) in our Credit purchasing process as part of the Exploros Marketplace, we encrypt the transmission of that information using secure socket layer technology (SSL). Exploros endeavors to keep your information private; however, we cannot guarantee security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information. For additional information about the security measures we use in connection with the Services, please contact us at email@example.com.
We allow you to access the following information about you for the purpose of viewing, and in certain situations, updating or deleting that information. This list may change as the Services change. You may currently access the following information, if your User Category allows you to input any of the following:
If you would like to request that Children’s Personal Information regarding your child be updated or deleted, or if you’d like to refuse further contact of your child (or, if you are a teacher, a child that is in your class) by the Services, please contact us at firstname.lastname@example.org. A minor student’s participation in our Services, and the ability of a minor student to access the Services, will not be conditioned on that student providing more Children’s Personal Information than is reasonably necessary for that participation or access. We will respond to a request made pursuant to this section within 30 days of our receipt of such request.
To request removal of your Personal Information or Children’s Personal Information from our public forums, contact us at email@example.com. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to do so and why.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information that we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to firstname.lastname@example.org.
You can always opt not to disclose information, even though it may be needed to take advantage of certain of our features. You are able to update or delete certain information, as described in the “What information can I access?” section above. You may request deletion of your Exploros account by following the directions here. Please note that some unrevised information may remain in our records after revision of such information or deletion of your account, or in cached and archived pages. Some information may remain viewable elsewhere to the extent that it was copied or stored by other users. We may use any aggregated data derived from or incorporating your Personal Information after you delete your information, but not in a manner that would identify you personally. We will retain your Personal Information or Children’s Personal Information for as long as your account is active or as long as needed to provide you the Services; we also may retain and use your information as we deem it necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.
When you use the Services, you are consenting to have your data transferred to and processed in the United States. All Exploros servers are currently in the United States, and we aren’t able to process your information within the borders of any other country. Given this limitation, if your use of the Services or disclosure of certain information to Exploros would violate any law that is applicable to you, your right to use the Services and/or disclose such information is revoked, as it is wherever use of the Services is prohibited by law (as described in the Terms of Service).