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Tech Support

  • iPad 2 or higher, running iOS 9 or higher
  • OS X Lion v10.7 or higher; Windows 7 or higher
  • Chrome (recommended) or Safari browser
  • Wired or Wi-Fi connectivity (minimum recommended connection speed: 10 Mb)
  • Recommended bandwidth: 1Mbps burst bandwidth per student, with minimum speed of 250kbps.
  • Exploros requires a permanent connection (although the speed can drop) to support realtime updates.
  • Protocols and Ports: Uses TCP and SSL. Supports both HTTP and HTTPS; 80 and 443 ports mandatory.
  • Domains used, should be white-listed:
    exploros.com
    google-analytics.com
    intercom.io
    intercomcdn.com
    cloudfront.net
    s3.amazonaws.com
    fonts.googleapis.com
    cdn.jsdelivr.net
    fastly.net
    vimeo.com
    jquery.com
training manual

Reference Manuals

If you want to know more, check out the Authoring Guide and the Best Practices manual.

Help
Support FAQs

Please review the following frequently asked questions.

Help
App Help

See Exploros app help and guiding materials, including videos frequently asked questions and more

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Latest Release Notes

Notes updated at the end of each Exploros sprint - about every 2-3 weeks.

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Still have questions?

Please send us an email, and we'll be in touch soon.

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